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Each product can only be exchanged 1 time (Applies to original price).
Applicable to products purchased on this website only and discovervitnamtv.ecwid.com as an ecom platform.
Return of goods will be at the sole discretion of Danang Online Travel and will be based on the price at the time of purchase or product of equivalent value.
Danang Online Travel reserves the right to evaluate the returned / defective item prior to performing any repair or exchange.
Danang Online Travel reserves the right to amend the website's policies and conditions for promotional items and special offers at any time.
We have not applied the exchange policy yet.
However, in case you need to exchange another product, you can return the purchased item and order another product.
Time to exchange:
The free return period for the order you have purchased at this website is 15 DAYS from the date the customer receives the product until Danang Online Travel receives the product back (based on Postmark).
The condition for returning product: Returned products will not be accepted by Danang Online Travel in Vietnam if they do not meet one of the conditions below:
Product has not been used, not laundered, has no strange smell or scratch.
Product with intact label, accompanying product box (if any).
Customers have orders’ information on website platform.
The goods are not faulty due to the storage and transportation of the user.
Return policy does NOT apply to the following product categories: Swimwear, Accessories,....
and for products are in promotions, discounts, gifts ... and depending on the brand's regulations in the product description.
We work very hard to ensure that all of our buyers and customers are happy.
Shopping & excursion with confidence
Add: 12 Quan Khai 8 street, Da Nang City, 550000 Vietnam
Tel: +84 23636 5577 or WhatsApp / Telegram / CC Talk: +84 905 494 678
Skype ID: hoiancontract - Instagram: Discovervietnamtv
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We create memorable travel experiences through personalized service, trusted expertise and product value. We are dedicated to excellence and aspire to be the provider of travel for wellness and sustainability, real hand on experience..